Trump - The Lost ‘Art of the Sale’

Before the first Presidential Debate, Donald Trump was poised to make his biggest sale to date and move significantly closer to 'closing the deal' in his prime time showcase vs Hillary Clinton.

Despite rarely giving much substance on policy, frequently divisive/insulting and playing by his own rules, he clearly had the momentum going into the September 26th debate. His poll numbers were also rising; all he needed to do was cross the ‘expectation’ finish line.

Instead, he stuck to what got him to this point and his supporters love (an off the cuff and unrehearsed message) and was solidly beaten by Clinton, who had a game plan to irritate Trump, was prepared and delivered her points effectively. He also allowed her to get under his skin.

I would hope his advisors told him to stay calm, cool and collected (look Presidential), along with not getting sidetracked by her baiting. A smart salesperson listens, learns and chooses what to incorporate into the sales kit, particularly when advice comes from political veterans.

And where was that boldness from the campaign? No 'Crooked Hillary' or sufficient mention by him of her main weaknesses (i.e. emails, Benghazi). He either forgot to attack during the 90 minutes or was afraid to; either one inexcusable for someone made famous by ‘The Art of the Deal’, his best-selling book.

Near the end of the debate, I wondered if he even watched or studied Hillary at previous debates. Most good salespeople know their competition inside and out.

I consider Trump to be one of the best 'Salesmen' I've ever seen. He knows his crowd, speaks their language and is a master of persuasion. Whether one agrees with his tactics/agenda or not, his results (GOP nomination) and millions of enthusiastic supporters are stunning; especially for a man with almost no political experience.

The red carpet to The White House has been rolled out for him for quite some time, as a significant portion of our country clearly wants a change, although Trump can’t seem to get out of his own way. Clinton has been cautious (counting on Trump being Trump) and seems to be ‘playing not to lose’, which can be a dangerous game. He’s playing right into her hands though.

If Trump had walked confidently down the aisle during his 'moment of truth' debate, things may have turned out differently. Yes, it was his first time on that grand stage (85 million watching), but the expectation bar was very low for him, so it shouldn't have been that difficult to at least meet expectations, particularly for a man who loves the media lights and is a master of self-promotion. 

He stumbled with frustration, sighs and interruptions throughout the evening and lost the night, with the exception of the beginning portion on trade, where he appeared confident.  For those who didn't consider him fit or qualified for the Presidency, he needed a more convincing display.

When Trump made this inept statement to Clinton..."No wonder you’ve been fighting ISIS your entire adult life", it was clear to me that his night would be going downhill. First impressions are difficult to change and I doubt many undecided voters think better of him after his performance. 

Often, these type of glaring fumbles come back to bite you in life. For him, it could be the sting of losing to a woman…who like him, is a flawed candidate and has major likability/trust issues, but has given him more than one chance to beat her. 

On this second debate weekend, more fuel is being poured on the Trump fire; this time with a story about Trump making lewd audio comments about women in 2005. Most of us have things we regret, but to speak of women in that awful way is indefensible. He did offer an apology, but quickly went back on the offense against the transgressions of former President Bill Clinton.

His house is in disarray.

After severe condemnation from most, including many top Republicans, I can’t see how he can climb out of his pile of quicksand. It’s important to keep in mind that he was on his way to losing this election before this latest controversy and his standing among women suffered tremendously the week after the debate. This passage from an article on Trump’s future impact on the GOP sums it up well.


"Nor should this October surprise be looked back upon as the episode that triggered a fatal decrease in Trump’s support among women voters. Here again, Trump’s fate was likely already sealed, thanks to an inept first debate performance followed by a six-day stretch in which the nominee ceaselessly ridiculed and shamed a former Miss Universe contestant, Alicia Machado, for no apparent reason other than to settle a personal grudge. A national Quinnipiac poll released on the day of that first debate, September 26, showed Trump down just five points among women. On October 7, having conducted a new national survey in the wake of those events, Quinnipiac released its findings: Trump was down 20 points among women. (This 15-point drop among female voters, in a period of less than two weeks, is also reflected in battleground state polling.)
Trump's Legacy Will Haunt GOP Beyond 2016

In addition, the Electoral College doesn’t favor a Republican, his poll numbers are further behind Clinton after the debate and he will be hearing about his crude comments for the next 30 days.  All along, I’ve given him a 10% chance to win, but now would put him at 5%.

He’s still on the court though, which means he still has a chance. Much can happen in a month, especially with a man who has nothing to lose. There may be pressure on him to leave the race, but as of now, he remains defiant. I suspect she won’t make any more ‘basket of deplorables’ type mistakes, but to overcome his self-induced obstacles, he needs to show a new brand of Trump.

The main job of an effective salesperson is to close the sale, in this case winning the election. Often that takes adapting or changing one's style in order to progress or enhance the sale. Trump has not shown the willingness or discipline to reach beyond his comfort zone of supporters, thus making it tough to attract new voters. Great salespeople do what it takes and rarely miss a golden sales opportunity, especially when the light is shining brightly and the pressure is on. 

Trump has closed deals in the Bright Lights and Big City of Manhattan and around the world, yet was ill-prepared for the biggest stage and close of his 70 years. One of his problems is being one dimensional, most likely thinking his base of supporters was good enough to send him to Pennsylvania Avenue.

In our diverse country, appealing to a variety of groups is invaluable for a political victory. Bush closed the deal in 2000 by speaking Spanish and promoting compassionate conservatism, yet barely won the race. Without dimensions outside of his base, Bush didn't stand a chance.

Trump also wrote 'The Art of the Comeback'. For that to happen, a different and improved Trump has to emerge at the remaining debates and on the campaign trail.

The American public was ripe to be sold during this General Election. Trump’s reality now is that his one man show is about to be cancelled.

Happy Gswede Sunday!




JD’s 50th Celebration – Family, Friends and Fun


I attended a 50th Birthday party in Stockholm this past summer for my friend JD. It was a blast!

I'm not easily impressed although it was hard not to be on this night. The extreme diversity in the room, along with the love and emotion from family, friends and colleagues touched me deeply. His Swedish father-in-law even gave a moving speech (in Swedish) with 20 family members standing behind him. 

His two Daughters and Wife wrote a song for him and played it in video form, which almost brought tears to my eyes.

It was a wonderful night (and evening before at a Stockholm hotspot) that not only gave me further insight into the man, but made me want to do more with my life. 



JD is a giver and his work with youth was in full display that night from his boss, who also spoke eloquently about him. In addition, numerous friends (including myself) talked about the man and what he has meant to us.

I'm proud of JD as he is someone who is living life to the fullest. He’s a strong family man, has great friends, works with youth and maybe most importantly, always has immense ‘fun’ while doing it.

In my opinion, life should be measured by how we grow throughout our lives and JD has blossomed tremendously over the ten years that I've known him. He never stops the focus on growing, learning and becoming a better person. That's something we can all learn from and be inspired by.

Happy Gswede Sunday! 


JD's Family in the Early Years

2016 NBA Finals - A Golden Meltdown

The Golden State Warriors were leading the Cleveland Cavaliers (87-86) with 5 minutes remaining in the 4th quarter of Game 7 –  that pivotal moment called ‘crunch time’; a period for the true warrior to rise to the occasion.

In the minutes before that important mark, the Warriors Steph Curry made a 3 point shot (6:53 remaining to tie the game at 83-83), while his ‘Splash Brother’ teammate Klay Thompson made a 2 pointer to put the Warriors up 85-83 with 6:13 left. During the regular season, this tandem was deadly and usually punished teams on route to another victory, but it’s worth noting that those two shots were not in crunch time.
 
When the Warriors went up 87-83 on a Draymond Green layup, this game was going the Golden State way. With as lethal as the Warriors have been once they start rolling, I expected them to take care of business.

Lebron James hit three crucial free throws to bring Cleveland within 1 point (87-86) and that Warriors magic seemed to suddenly stop. This was a turning point for the Cavs and a key blunder by Warriors Coach Steve Kerr, because he inexplicably had Festus Ezeli in the game, who fouled James on the 3 point shot, giving him the easy aforementioned free throws and stopping the clock. Ezeli should have never been in at this critical juncture, as he clearly wasn’t ready for prime time. In addition, he took valuable minutes away from Shaun Livingston, a terrific bench player.

In the beginning of crunch time, Curry (2x NBA ‘Most Valuable Player’) threw an ill-advised behind the back pass out of bounds with 5:16 on the clock and his team up by 1. As commentator Mark Jackson said, “that was a bad play.” Jackson should have used the word 'awful', as a fancy pass like that should never occur in crunch time. Not long after, Lebron James made an easy 3 point shot (on Ezeli) and Klay Thompson followed with a layup. The score was tied 89-89.  

Curry badly misses a wide open 3 point shot (his specialty) with 4:07 remaining and Klay is off the mark with a well-guarded 15 foot shot at the 3:24 mark.

Andre Iguodala and Green miss wide open 3 point shots at the 2:52 and 2:14 mark respectively and the score remains 89-89. Green was 5 for 5 from the 3 point line in the 1st quarter, but couldn't convert one 3 pointer in crunch time.  James followed with what may be the biggest play of the game – an epic block at the basket of what would have been an easy Iguodala layup. The game was still 89-89.

Curry doesn’t even hit the rim on his next 3 pointer with 1:14 left in the game. I was stunned and sensed that things might start to swing in the Cavaliers direction.

That’s a total of 5 opportunities when tied at 89-89 and the Warriors didn’t capitalize on any of them; including two big misses by Curry. The Cavs didn’t shoot much better in that stretch, but their best was yet to come, courtesy of their point guard, when Kyrie Irving hit that incredible 3 point shot on Curry, which proved to be the game winner.

In the final 4:39 of Game 7, the Cavs held the Warriors to zero points on 0-of-9 shooting.  Curry was 0-of-4.  For the NBA’s Defending Champion and owning the best regular season record with 73 wins and 9 losses, the Warriors looked ordinary in their biggest moment of truth. Has a player of Curry’s caliber ever played so poorly on the NBA’s biggest stage? Patrick Ewing (NY Knicks) in Game 7 of the 1994 Finals is the only player who comes to mind.  Being the first team to lose an NBA Finals after being up 3 games to 1 is bad enough, but the lost swag, confidence and ineffective shooting was a sight to behold.

What went wrong with these Warriors in the Finals?

Did they simply choke? Could you see them learning from it and coming back better and stronger next year?

Was the disappearance of Curry’s shot and ordinary performance the reason?

Did Kerr make a terrible error by playing Ezlie in the 4th quarter of the most important game? Keep in mind that Lebron took full advantage of him during his short stint on the court.

Were the Warriors exposed by the Cavaliers, particularly James/Irving and never as good as most of us gave them credit for?

I think one can take parts of all 4 elements above as there is no doubt about it being a choke of some proportion. Also, Curry wasn’t Curry and who really knows why. If Kerr could take back his faith in Ezeli and his decision to play him in the final quarter, I have to believe he would. Finally, it seems as if the Warriors were over-hyped somewhat for two years, as a team with such fierce firepower should have been able to close the deal on their home floor in Game 7. They lost 9 times all year in 2016, but managed to lose 9 times in the playoffs.

When Curry got injured early in the playoffs, I thought an NBA Title would elude them. Here’s an article I wrote in April - a passage and link are below.

“This could very well be the beginning of the end for Steph, as injuries may rear their ugly head and not give him the chance to compete at his highest level. With Curry’s contract (only $11 million per year and low for a superstar) up at the end of next season, the Warriors will be between a rock and a hard place. Do they really want to give him maximum money ($20 million+ per year) with the chance that he could become another Grant Hill?

I feel bad for him, as he’s a class individual and the team had a chance to do something special, by winning back to back NBA Championships. With him healthy, I felt they would have closed the deal. In addition, Curry’s status as a 2x Champion would have put him in that ‘Isiah Thomas’ category. Without that second ring, one can’t place him in that rarified air.

Can the Warriors win a NBA Title without Curry? Slim to no chance in my opinion. The Spurs and Cavaliers are too strong and currently healthy. Even if Curry does return, a sprained knee isn’t the type of injury one wants to come back from after being out 2-3 weeks.”
With a victory Sunday night, the Curry and Warriors legacy would have been secured with back to back NBA Titles. What a blown opportunity. The Cavaliers also showed how to effectively guard Curry on offense and expose him on defense. If that isn’t troubling enough, his ankles and/or lack of durability may never allow him to fulfill his potential.

It’s not easy to repeat or even appear in consecutive Finals. The San Antonio Spurs have 5 NBA Titles and none were repeats. When you have one of the Top 5 all-time greats (Lebron) to contend with, it makes the task significantly more difficult.  The 1992 Portland Trailblazers and 1993 Phoenix Suns haven’t returned to the Championship Series since losing to the GOAT (Michael Jordan) and the Bulls in the NBA Finals.

These Warriors have consecutive appearances and a strong organization, although with Lebron no longer in the rear view mirror, as well as the Cavs being the Top Dogs now, they may find the road to another NBA Finals rocky and filled with a variety of obstacles – not the least of which seems to be a Curry in need of finding his mojo again.

I wish the Warriors well, but if I was a betting man, my money would be on King James.

Happy Gswede Sunday!

The 'Ultimate Warrior' left no doubt about his Greatness